The GSMA and Fira Barcelona have been using for the past few years a digital support system for exhibitors and contractors at 4YFN. This system has improved how we manage exhibitor and contractor needs, eliminating the need for in-person visitors to the Exhibitor Care Desk, streamlining processes and making everything more efficient.

Here's how it works:

1. Fira Store: During the build-up period, exhibitors and contractors must place orders for new products and services through the Fira Store. For 4YFN click here
2. Virtual Exhibitor Care (VEC) Website: From 17 February until 11 March 2025, exhibitors can access remote support through the Virtual Exhibitor Care website which offers several convenient channels to report incidents or submit late work requests. For the VEC website click here (live from 17 February 2025)
3. Onsite Services: For certain services like new orders, Lost & Found, car park ticket collection and late work requests, exhibitors must still visit the Exhibitor Care Desk located at the South Entrance (Level -1)

For more information on logistics, registration, health & safety and other event-related details, please refer to your Online Event Manual (OEM) on 4YFN OEM