The GSMA and Fira Barcelona have been using for the past few years a digital support system for exhibitors and contractors at MWC.  This system has improved how we manage exhibitor and contractor needs, eliminating the need for in-person visits to the Exhibitor Service Desk, streamlining processes and making everything more efficient.

Here is how it works:

1. Fira Store: During the build-up period, exhibitors and contractors must place orders for new products and services through the Fira Store. For MWC Fira store click UPDATE link here
2. Virtual Exhibitor Care (VEC) Website: From 16 February until 10 March 2026, exhibitors can access remote support through the Virtual Exhibitor Care website, which offers several convenient channels to report incidents or submit late work requests. For the VEC website click here - Live from 15 February 2026
3. Onsite Services: For certain services like new orders, Lost & Found, car park ticket collection and late work requests, exhibitors must still visit the Exhibitor Care Desk located at the South Entrance (Level -1)

Saturday 28 February 2026

Executive Meeting Rooms (Hall 2.1 - Upper Walkway)

Collection Point: Reception Desk EMRs 2.1 Upper Walkway

Premium Executive Meeting Rooms (Hall 3):

Collection Point: Reception Desk PEMRs Hall 3

Executive Meeting Rooms (Hall 3):

Collection Point: Reception Desk EMRs Hall 3

Executive Meeting Rooms (Hall 7):

Collection Point: Reception Desk EMRs Hall 7

Congress Square Meeting Rooms (CC7):

Collection Point: Reception Desk located in CC7

Sunday 1 March 2026

Standard Meeting Rooms and Meeting Room Plus

Collection Point: Exhibitor Care Desk - South Access - Level -1